For the sake of the transactions and the execution of the orders, we collect only the necessary personal data from our customers with their consent.
Our company does not intervene to sensitive personal data, nor does it harm, alter, process, transmit, announce, take advantage or with any other way permit the access of any third party to this personal data file. Our company is committed to protecting the confidentiality of our customers’ personal data, following the principles for the personal data protection and strictly safeguarding any information received from our customers. All purchases realized through our e-shop are fully secured through the trusted Bank and PayPal electronic systems. All personal data from your card transaction is handled by the Bank and the PayPal secured transaction systems. We will not share or sell any of your personal data transferred to us through your transactions.
What Information we Collect and How we Use it
When you register to create an account, place an order or send a request, we collect specific personal information from you such as your name, your postal address, your phone numbers and your email address, etc.
We use that information to identify you as a customer, to process your order, to deliver the products, to manage payments, to update your profile on our files and your account with us. More specifically, we send you information by mail, email, sms or any other electronic media including social networks with details about products, events, special offers and services. We may also use this information to tailor the way in which we communicate with your so that you receive personalised communications.
From time to time we may also ask you for other information such as your size, your preferences when it comes to product categories, your age or any special dates such as your birthday or Name Day, which will be used to improve the services we offer you.
In addition, we may also collect statistical information about website visits, sales and other usage-related information which we may provide to third parties for specific purposes in each case. That statistical information does not include any information that could individually identify you.
We may also use your personal data for in-house marketing and demographic surveys along with non-personal data to analyse and monitor consumer profiles to constantly improve the products and services we offer and to understand what might be of interest to you or other customers.
We strive at all time to be law-abiding and comply with the applicable laws and regulations in order to ensure that your personal data is securely safeguarded and processed in a lawful, appropriate manner.
Where users of the HERSE webpage and e-shop provide their personal data they are deemed to have accepted the terms and conditions of use of that data in line with this policy. Webpage users are not obliged to provide personal data. Where users do not consent to their personal data being used in this way, they should refrain from filling out the relevant fields although this may prevent access to the service being requested.
We hold your personal data as long as you continue to be an active client. You have the right to request and obtain the following information at any time: a) all personal data relevant to you, b) the purposes for which the data is processed and any recipients, and c) you can also request corrections to, renewals or deletion of the data held on file and also have the right to submit any objections about the data relevant to you. You can amend or update your personal data by logging into the MY ACCOUNT webpage. If you want to delete your personal data or to stop receiving marketing communications from us, you can send an email to firstname.lastname@example.org